{"productPicker":{"title":"選擇你的Dyson機器"},"serialPrefixLookup":{"serialPrefixLookupTitle":"輸入你的產品編號以獲得Dyson支援","descriptionText":"我們需要你的產品編號的前三位數字。你可以在你的機器標籤上找到它，如圖所示。","imageUrl":"/medialibrary/Images/Dyson/Support/SerialNumberRatingPlate.ashx","richText":"Example: <strong style=\"color: #999999; background-color: #f9f9f9;\">123</strong>-HK-A12345 or <strong style=\"color: #999999; background-color: #f9f9f9;\">AB1</strong>-HK-A123456","helpLinkText":"你需要協助尋找產品編號嗎？","helpLinkUrl":"/lightboxes/shop/informationlinks/findyourserialnumber/findyourserialnumberdesktopandmobile.aspx","buttonText":"尋找你的機器","errorText":"抱歉，我們無法識別該產品編號。請檢查並重試。"},"journey":{"productBanner":{"backButtonText":"返回選項"},"breadcrumbTrail":{"expandText":"查看所有步驟","supportLandingPageTitle":"支援"},"contactUs":{"resolvedTitle":"我們很高興這問題得到解決。","resolvedSubtitle":"如有其他查詢，請告訴我們。","unresolvedTitle":"抱歉。我們無法在網上為你提供協助。","unresolvedSubtitle":"但我們的客戶服務團隊將能夠解決你的問題。","inTouchText":"請保持聯繫","expertsText":"我們的專員隨時預備為你提供協助。","contactMethods":[{"customText":"<style type=\"text/css\">\n .contact-icon {\n height: 2.5rem;\n width: 2.5rem;\n }\n</style>\n<table>\n <tbody>\n <tr>\n <td>\n <svg class=\"contact-icon\"><svg><use xmlns:xlink=\"http://www.w3.org/1999/xlink\" xlink:href=\"/leap/images/icons.sprite.svg#call\"></use></svg></svg>\n </td>\n <td> 服務熱線<br />\n <strong> 香港: (+852) 3065 9666 或 (+852) 3008 8252</strong><br />\n <strong> 澳門: (+853) 6825 8567 <strong>或</strong> (+853) 6825 8577 </strong>\n </td>\n </tr>\n <tr>\n <td> </td>\n <td> </td>\n </tr>\n <tr>\n <td> <a href=\"mailto:aucustomercare@dyson.com\"><svg class=\"contact-icon\"><svg><use xmlns:xlink=\"http://www.w3.org/1999/xlink\" xlink:href=\"/leap/images/icons.sprite.svg#email1\"></use></svg></svg></a></td>\n <td> 電郵地址:<br />\n \n <div class=\"email-address\" style=\"box-sizing: inherit; display: inline !important;\"></div>\n <div class=\"email-address\" style=\"box-sizing: inherit; font-weight: 700; display: inline !important;\"><a href=\"mailto: help@dyson.com.hk \">help@dyson.com.hk </a></div>\n </td>\n </tr>\n </tbody>\n</table>\n \n<p>服務時間:</p>\n<p>星期一 至 星期日: 0900-2100</p>\n<p>公眾假期休息</p>","contactMethod":"CUSTOM"}]},"rateSupport":{"buttonText":"提交意見","ratingTitle":"你會如何評價我們的網上支援服務？","ratingText":["差","一般","好","很好","非常好"],"submitAlertText":"請選擇評分"},"stepsData":{"downloadText":"下載文件"},"promotionalBanner":{"isPromotionalBannerEnabled":"false","heading":null,"content":null,"appStoreImage1":"","appStoreImage2":"","appStoreLink1":null,"appStoreLink2":null}},"language":{"countryCode":"HK","cultureCode":"zh-HK"},"deepLinkBaseUrlPath":"ZH-HK/supporthome.aspx","error":{"resolveUnavailableText":"支援網絡未能使用","productUnavailableText":"此產品暫時未能使用","unableToContinueJourneyText":"我們未能在網上繼續此支援","genericErrorText":"我們的支援系統遇到錯誤"},"pageTitle":"支援","isBottomBreadcrumbIsEnabledForTheMarket":false,"siteHomePageURL":"https://support.dyson.hk/zh-hk/","siteHomePageDisplayName":null,"isSiteHomePageIsEnabled":false,"headerHtml":null,"footerHtml":null}